Contact Us

Technical Questions


Section 1

  • Can I share my link with specific Facebook friends?
  • Yes. It is recommended to share your campaign link to everyone that you know in Facebook and other Social media network

  • How do I verify my account with Facebook?
  • You can have our platform verify your Facebook account when you login and in the user backend. Verified Facebook account create trust factor on your donors.

  • How do I change the picture in the Created campaign?
  • You can easily change your campaign picture in the user backend.

  • How do I add pictures or videos?
  • You can easily add pictures and videos for your campaign picture in the user backend.

  • How do I reset my password?
  • You can request for password reset in the user backend or in the login page.

  • How do I add more campaigns to my account?
  • There is an option in the user backend to add new campains.


    Section 2

  • How do I change the location on my campaign?
  • Just edit them in the user backend under the campaign setup.

  • How do I remove my campaign?
  • You can delete your campaign at the user's backend.

  • How do I cancel my LetUsFund account?
  • You can cancel you LetUsFund account by submitting your request at support@letusfund.com.

  • How do I get more people to see my campaign?
  • Keep on sharing your fundraising campaign to your friends in all Social media networks.

  • How do I get on the homepage?
  • Just click on the LetUsfund logo at the website header and it will take you to homepage.

  • Why isn't my campaign accepting donations?
  • Before the campaign can accept donations you need to setup your payment system either Wepay or Stripe.


    Section 3

  • I'm having trouble uploading a picture.
  • You can upload your picture at the user backend and refreshing your page may help solve the problem.

  • How do I unsubscribe from emails?
  • You can email us at support@letusfund.com to unsubscribe from our mailing list.

  • How do I change the phone number on my account?
  • You can edit your information in the user's backend under profile section.

  • Can I change the target amount and date on my campaign?
  • You can edit your target amount or target date anytime you want just login and go to your account.


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